Shipping & Return Policy


West Malaysia: FREE delivery

East Malaysia:

  • For Ginger mix, RM 10 per bottle
  • For Ginger Soya, RM 5 per box

Mails are usually weighed accordingly to Pos Malaysia/Pos Laju Rates. For more queries on shipping, please contact us at

*Your orders will be sent out via the most suitable carrier, depending on size and weight.


If you are not satisfied with your purchase (damaged during shipment or wrong item), our return policy is:
- Returns must be made within 14 days from date of purchase
- Shipment fee for any returns to be borne by the customer
- Returns will only be replaced, no refunds will be entertained

For any returns, please take a photo of the damaged item and e-mail to us at with subject matter stating "Returned Item".

Please allow 7 working days for your complaint and return to be processed.